Privacy Policy

Refers to vibrosense.se, vibrosense.eu, and vibrosense.eu.
Version 1.00, valid from 2018-05-25

1. General

This privacy and privacy policy ("Privacy Policy") describes how VibroSense Dynamics AB, Org no 556669-2223, Medeon Science Park, Per Albin Hanssons väg 41, 205 12 Malmö, Sweden, e-mail: info@vibrosense.eu, ("VSD", "we") collect, use, post and store your personal information.

We at VSD protect your privacy. We always prioritize the protection of all information that our users and customers entrust us with and we comply with the laws and regulations that exist, such as the General Data Protection Regulation. An important part of the protection is that the person concerned is informed of the usage that are being performed. On this page we provide you with a description of how we collect, use, share and store your information. This information is only valid for the vibrosense.se, vibrosense.eu, and vibrosense.eu websites ("websites") and for the services and products found on this site.

2. Controller

VSD is the controller for VSD's processing of your personal data and is responsible for such treatment in accordance with applicable law.

3. When do we process your personal data?

VSD collects and processes personal data about you when you visit VSD's websites, use VSD's support, or when you otherwise contact VSD.

4. What personal data do we process about you?

4.1 For you visiting VSD's websites

The personal data we collect and process about you who visit our websites are:

• IP address

For more information, see paragraph 11 about cookies below.

4.2 For you who contact us via or use social plugins on VSD's website

The personal data we collect and process about you who contact us via or using social plugins on our websites are:

• Name
• E-mail address
• Case information that you provide
• IP address

By using the site and its services, you may be offered to share information from the websites and their services on social media - such as Facebook, LinkedIn or Twitter - via an implemented social plugin (such as a like button). If you choose to share information via a social plugin, your browser will transfer some data to the social media. For more information, see paragraph 11 about cookies below.

4.3 For you who become a customer at VSD

The personal information we collect and process about you as a customer of ours:

• Name
• Address
• Phone
• E-mail address
• Case information that you provide
• IP address

5. Why do we process personal data about you?

5.1 For you who visit VSD's websites

We process your personal data for different purposes. We mainly process them in order to:

• Prevent fraud and carry out risk management.

5.2 For you who contact us via VSD’s websites

If you contact us via VSD's websites, we process your personal data in order to:

• Comply with our obligations to you as visitors, such as providing support, answering questions, and correcting incorrect information; and
• Prevent fraud and carry out risk management.

5.3 For you who become a customer of VSD

If you become a customer of VSD, we process your personal data in order to:

• Comply with our obligations to you as a customer, such as fulfillment of agreements, provision of support, answering questions, and correcting incorrect information; and
• Prevent fraud and carry out risk management.

6. The legal basis for our processing of your personal data

6.1 We process personal data for the following purposes based on the stated legal basis.

Purpose	Legal basis	Categories of personal data	Time stored
Prevent fraud and carry out risk management	Legitimate interests	IP address
To provide information and support	Completion of contract for use of contact form	Name, address, phone and e-mail IP address, device information, log information	Two years after you last been active at VSD, for example, by contacting our customer service
To ensure that legal requirements are complied with, such as the Accounting Act	Legal obligation	Name, address, phone and e-mail IP address, device information, log information	As long as we are required to store the data according to applicable law
To market VSD and our goods and services by mail, e-mail, phone and SMS / MMS	Legitimate interests	Name, address, phone and e-mail IP address, device information, log information	Two years after you last been active at VSD, for example, by contacting our customer service

6.2 None of the above treatments means that we make automatic individual decisions, including profiling, on you.

6.3 Your personal data will only be stored as long as there is a need to save them to fulfill the purposes for which the data was collected in accordance with this Privacy Policy (see table above under 6.1). VSD may save the data for longer if necessary to comply with legal requirements or to guard VSD's legal interests, e.g. if there is a legal process going on.

7. Who do we provide personal data to?

7.1 To fulfill the above purposes (see table 6.1), your personal data will be processed by us but may also be handed over to and treated by our service providers, such as IT providers (for example, web hosting) or marketing partners (for example, newsletter system). We take all reasonable legal, technical and organizational measures to ensure that information about you is handled securely and with an adequate level of security when transferring or sharing to third parties.

7.2 Any third party VSD discloses information to or otherwise provides information about a customer may use the information only for the purposes of selling and marketing VSD's and VSD's partners' services and products or for the purpose of providing services related to VSD's websites or an agreement with you as a customer.

7.3 Personal data may also be submitted by VSD if it is necessary to comply with applicable legal requirements or governmental requirements, to safeguard VSD's legal interests or to detect, prevent or pay attention to fraud and other security or technical issues.

7.4 VSD may transfer your personal data to countries outside the EU/EEA, if any of VSD's providers or partners are located there. If personal data are transferred to any country outside the EU/EEA, VSD will take steps to ensure that personal data remain protected and also take the necessary steps to legally transfer personal data to non-EU/EEA countries.

7.5 We will not sell your personal data to third parties unless we have your permission.

8. Change of Privacy Policy

VSD has the right to change the Privacy Policy at any time. VSD will promptly notify you of any changes to the Privacy Policy. If you do not accept the changes, you as a customer have the right to terminate any agreement with VSD before the amended Privacy Policy enters into force. You can terminate the agreement by contacting VSD.

9. The protection of your personal data

You should always be able to feel confident when you submit your personal data to us. VSD has therefore taken the security measures needed to protect your personal data from unauthorized access, change and deletion.

10. Your rights

10.1 VSD is responsible for processing your personal data in accordance with applicable legislation.

10.2 VSD will, at your request or on its own initiative, correct, disidentify, delete or supplement information that is found to be incorrect, incomplete or misleading.

10.3 You are entitled to request

• a. Access to your personal information. This means that you are entitled to request a registry transcript of the processing we conduct regarding your personal data. You are also entitled to receive a copy of the personal data being processed. You are entitled to once a calendar year, by written application, receive a registry transcript of the personal data which are registered about you, the purpose of the processing and to which recipients the information has been provided or are going to be provided. You also have the right to get information about from where the data has been retrieved if the personal data have not been collected from you and the predicted period during which the data will be stored or the criteria used to determine this period. You also have the right to obtain information about your other rights listed in this paragraph in the registry transcript.
• b. Correction of your personal data. We will on your request, as quickly as possible, correct the incorrect or incomplete data we process about you.
• c. Deletion of your personal data. This means that you are entitled to request that your personal data be removed if they are no longer necessary for the purpose for which they were collected. However, there may be legal requirements which prevent us from not immediately delete your personal data in, for example, accounting and tax laws. We will then end the processing done for purposes other than complying with the legislation.
• d. Restriction of processing. This means that your personal data is marked so that they can only be processed for certain delimited purposes. You may, for example, request a restriction when you consider your information incorrect and you have requested a correction under paragraph 10.3 b). While the accuracy of the data is investigated, their processing will be limited

10.4 VSD will notify each recipient to which personal data has been disclosed in accordance with paragraph 7 above regarding any corrections or deletion of data and limitation of processing of data.

10.5 You are entitled to data portability. It implies the right to, under certain conditions, extract and transfer your personal data in a structured, widely used, and machine-readable format to another controller.

10.6 You are entitled to object to personal data processing being performed on the basis of a legitimate interests. If you object to such treatment, we will only continue treatment if there are legitimate reasons for treatment that weigh heavier than your interests.

10.7 If you do not want us to process your personal data for direct marketing, you are always entitled to object to such treatment by sending an email to kundservice@vibrosense.eu. Once we have received your objection, we will cease processing your personal data for such marketing purposes.

10.8 You are entitled to file any complaints regarding the processing of your personal data to the Datainspectionen, datainspektionen@datainspektionen.se.

11. Cookies

11.1 VSD.se uses a limited amount of cookies. A cookie is a text file that is saved when connecting to a website, and at later visits, is downloaded from the visitor's computer or computer-like devices, for example. mobile phones/tablet. The cookie is saved in connection with the files used by the computer's browser or corresponding software.

11.2 On VSD's websites, first party cookies are used. First party cookies is set by the site directly invoked by the user when specifying the site's address by entering text or clicking a link. First party cookies are used on VSD's websites to identify the user and remember settings.

11.3 VSD's websites also uses third party cookies from the Google Analytics third party service (https://www.google.com/analytics). As the service is set for VSD's websites, it only provides anonymized statistics information. Third party cookies are also used from the Mailchimp marketing platform (https://mailchimp.com/) regarding subscription of our newsletters.

11.4 In-depth information about what cookies are and how to clear/block cookies, visit www.minacookies.com.

12. Contact

12.1 Contact us

Please do not hesitate to contact us if you have any questions about this Privacy Policy, the processing your personal data or requesting a registry transcript. Contact information can be found below.

12.2 Information on personal data processing at VSD

VibroSense Dynamics AB (556669-2223) is responsible for the processing that occurs when visiting or using available products and services on the websites. Please contact us at the address, e-mail or telephone listed below.
Mailing address: VibroSense Dynamics AB, Medeon Science Park, Per Albin Hanssons väg 41, 205 12 Malmö, Sweden
E-mail: kundservice@vibrosense.eu
Phone: 040-650 14 12

12.3 Data Protection Officer

VSD has a Data Protection Officer who gladly receives your questions regarding personal data and data protection. You can write to the e-mail address listed below to get in touch with this person.
E-mail: dataskydd@vibrosense.eu

12.4 Registry transcript

For requests for registry extracts, please write your request to the address below.
Mailing address: VibroSense Dynamics AB, Medeon Science Park, Per Albin Hanssons väg 41, 205 12 Malmö, Sweden
E-mail: kundservice@vibrosense.eu

12.5 Complaints

If you feel that we have processed your personal data incorrectly, please contact us at kundservice@vibrosense.eu or submit a complaint to Datainspektionen at the following address.
Mailing address: Datainspektionen, Box 8114, 104 20 Stockholm, Sweden
E-mail: datainspektionen@datainspektionen.se